Refund policy
REFUND AND RETURN POLICY
Returns We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with all tags attached.
Return Process To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Refunds Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable.
Non-Returnable Items The following items cannot be returned:
- Items without original tags or packaging
- Items that show signs of wear or use
- Items returned after 30 days from delivery
Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately with photos. We will provide a prepaid return label and issue a full refund or replacement.
Fraud Protection We reserve the right to refuse returns that do not meet our policy requirements or show evidence of misuse. All returns are subject to inspection and verification.